• Mon - Fri 9.00AM - 5.00PM
  • 1543 Sawtelle Blvd Los Angeles, California 90025 United States
  • 310-207-6652

Customers with Disabilities

1. Website Accessibility

At OK Rent A Car, we take website accessibility seriously. If for some reason you are having trouble with our website, we are available during our business hours to assist at 1 (310) 207-6652.

2. Adaptive Driving Devices

OK Rent A Car is committed to providing a range of Adaptive Driving Devices for our customers with disabilities. Adaptive Driving Devices include hand controls, left foot accelerators, spinner knobs, pedal extenders and wheelchair/scooter lift. Such devices are available at no additional charge.

While OK Rent A Car will use good faith efforts to satisfy requests for vehicles with requested Adaptive Driving Devices by customers with disabilities, as soon as reasonably practical, we may require up to three weeks notice for vehicles equipped with Adaptive Driving Devices. The foregoing timeframes are subject to delays beyond OK Rent A Car’s reasonable control.

Once reservations are completed, normal cancellation fee of $50 may apply if it is to be cancelled less than 72 hours of your pick up time and date. If you need more information about our normal cancellation policy, please call us at 1 (310) 207-6652 or email us at ok@okrentacar.com.

3. Surrogate Drivers

Customers with disabilities who do not have a driver’s license can still rent with OK Rent A Car when accompanied by a surrogate driver who presents a valid driver’s license. Minimum age restrictions and other normal rental qualifications apply, but there is no additional charge for the surrogate driver and the surrogate driver need not produce a credit card or otherwise be required to meet our financial underwriting requirements.

4. Reservations for Customers with Disabilities

For more information or to make a reservation, please call us at 1 (310) 207-6652.

5. Customer Service

For customer service inquiries relating to customers with disabilities, please call 1 (310) 207- 6652, or email us at ok@okrentacar.com.

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